The COVID-19 pandemic has brought to light more than ever the vast digital divide of Trinidad and Tobago. In March 2020, the government implemented a “Stay at Home” order whereby institutions not in the health, food and security services were closed. This meant that educational institutions such as schools and libraries were physically closed and therefore had to be innovative in meeting the needs of their students and patrons. These institutions like many others had to “go onl...

The COVID-19 pandemic has had a positive impact upon the expansion of social media usage in Trinidad and Tobago libraries. This was a consequence of the suspension of walk-in services by the Government of Trinidad and Tobago to curb the spread of the COVID-19 virus. The National Library and Information System Authority (NALIS) staff quickly adjusted to working remotely and became digital content creators and e-information disseminators to ensure that society continued to have access to reliab...